Providing Full Service Web Solutions Since 1996 - Call me at (949) 870-9493

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Mark Warrick

Mark Warrick

Wearer of Many Hats at All Things Internet Since 1996

Location
Newport Beach, California (Orange County, California Area)
Industry
Information Technology and Services

Summary

Since 1996, planned and developed dozens of websites from start-up web ventures to enterprise level web-based applications. As a hands-on web project manager with knowledge of common web programming and database technologies, not only just managed projects, but became a valuable contributor for many development teams. Detail-oriented team player provided insight into issues and ability to remove roadblocks inhibiting ongoing development. With an advanced technical background, has a unique ability to translate business requirements into workable plans that developers easily understand as well as appreciate. Supports teams with a loyal work ethic and a get-it-done attitude.

PROJECT MANAGEMENT SKILLS

* SDLC, Agile and Waterfall Methodologies
* Brain Storming, Technical Requirements Gathering and JAD sessions
* Project Budget Development and Tracking
* Team Building and Management
* Resource, Milestone and Timeline Planning
* Project Proposals, Technical Specifications and Use Cases
* Graphical Screen Mockups and Application Prototypes
* Visio Work Flow, Process Flow Charts and MindJet Site Maps
* Microsoft Project Plans
* Web-based Project Tracking Systems (Jira, Basecamp, ActiveCollab, FlySpray, etc.)
* Project Tracking, Status Reporting and Risk Assessments

WEB PROGRAMMING LANGUAGES

ColdFusion, CSS, HTML, JavaScript, RSS, XML

DATABASE PLATFORMS

Microsoft Access, Microsoft SQL Server, MySQL, Oracle, SalesForce

INTERNET MARKETING SKILLS

Affiliate Marketing, Competitive Analysis, Domain Name Research, Keyword Ad Campaigns (PPC), Search Engine Marketing (SEM), Search Engine Optimization (SEO), Search Engine Submissions, Website Structure Analysis

SYSTEMS ADMINISTRATION SKILLS

Desktop Support, Email Servers, FTP Servers, Firewalls, Hardware Installation / Upgrades / Troubleshooting, Network Storage Devices, TCP/IP Networking, Remote Desktop, Security, Virus / Spyware Detection and Elimination, Windows Server Administration, Linux Server Administration

Experience

Owner

XEN MTB

January 2014Present (9 months) Irvine, CA

XEN MTB provides guided mountain biking tours all around Southern California.

IT Business Analyst

Confidential

October 2013Present (1 year) Fountain Valley, CA

* Recreated the company's partner rewards program, in use by thousands of partner sales reps resulting in a $100,000/year savings for the company.
* Developed a reporting website for partner rewards data, consuming information via web services and FTP data pulls, compiling with ColdFusion and MySQL, and outputting in universal CSV format.
* Created a recruitment website with WordPress for human resources.
* Created an online store for spare parts with WordPress and WooCommerce utilizing Authorize.NET for payment processing.
* Installed and managed a web-based project tracking system.
* Contributed coding and database development experience to each project.
* Wrote SalesForce data loader queries bulk information exports.
* Interviewed coworkers from various business units about the business
process.
* Collected business requirements and created flow charts to illustrate the
process flow.
* Analyzed business needs, objections and requirements.
* Wrote software requirements specifications.
* Tested systems to identity problems and design issues.
* Prepared user manuals and training materials.
* Provided support and hands on training to end users.

Wearer of Many Hats

All Things Internet Since 1996

January 1996Present (18 years 9 months)

Technical Services Programmer / Analyst

MessageBroadcast

Privately Held; 51-200 employees; Telecommunications industry

February 2011March 2013 (2 years 2 months) Newport Beach, CA

• From conception to completion, created http://www.cliktocall.com
• Converted the company website (http://www.messagebroadcast.com) to the popular content management system WordPress, enabling all levels of employees and outside contractors the ability to maintain the content of the website.
• Integrated the company website with Salesforce to gather and auto-distribute sales leads to sales team.
• Installed a live chat system on the company website, enabling all staff members of all departments to interact with website visitors depending upon their various needs.
• Created a multi-channel online marketing strategy that encompasses white hat SEO tactics, paid search engine ad placements (SEM), and email marketing techniques to drive traffic, and ultimately new sales opportunities to the company.
• Implemented Google Analytics tracking to measure all online marketing efforts, including specific goals tied to Google AdWords campaigns.
• Created an email marketing system with similar functionality to well-known email service providers such as Constant Contact, Vertical Response, and others.
• Created an online document tracking and approval system, therein eliminating the archaic methods of printing, faxing, and emailing important documents to clients.
• Utilized extensive knowledge of ColdFusion, Microsoft SQL, WordPress and MySQL in the planning and development of web-based applications.
• Documented all major projects with MindJet MindManager.

Project Manager

Ocean Living, Inc.

Privately Held; 11-50 employees; Real Estate industry

July 2010January 2011 (7 months) Irvine, CA

• Built and maintained the company’s ColdFusion-based website: http://www.mrren.com.
• Configured an external email marketing system, Constant Contact, trained marketing staff on correct usage of the system. The company delivered, on average, 250,000 email messages per month to customer base.
• Established an internal project tracking system and thorough documentation procedures for all projects.
• Setup multiple internal file share systems and security for various levels of management.
• Configured secure network access including managing the SonicWall network security device, configured routers, firewalls, Active Directory server, anti-virus software, Terminal Server, remote clients, mobile devices, etc.
• Moved key employees to Microsoft Exchange Server and configured mobile devices for email access.
• Built and maintained the company’s accounting server including secure remote access for external accountants and established a backup plan for critical accounting data files.
• Maintained and improved integration of social networks as marketing channels including Facebook, Meetup.com and LinkedIn with other marketing efforts and the company website.
• Provided Microsoft Windows server support for internal and external Windows-based file servers, web servers, mail servers, and a cloud-computing platform at RackSpace.
• Established backup plans for email, documents, media and critical servers and quickly recovered critical data losses during hardware and software failures.
• Provided strategy and direction to the marketing team for ongoing internet and email marketing efforts and the company management team on overall company strategies.

ColdFusion Software Engineer

Examweb, LLC

July 2009May 2010 (11 months) Costa Mesa, CA

• Assisted with requirements gathering and meetings with clients and created flow charts, project charters, functional specifications, project plans and other documentation as needed.
• Established thorough documentation procedures for requirements gathering including the use of MindJet and a web-based project tracking system for all major projects.
• Created detailed work estimates for all new projects and assisted with sales strategies.
• Monitored all projects with an online tracking system capable of identifying potential slippages in schedules.
• Provided ColdFusion programming for new and existing online exam preparation and testing platforms including integration with third party servers via XML and web services, automated data exchanges, and e-commerce payment gateways.
• Established an issue tracking system used to monitor daily support requests and ongoing projects, and installed a document tracking system (Microsoft SharePoint) for company-wide intelligence.
• Evaluated for hire and managed other ColdFusion developers (Teams of 1-2 developers). Configured and maintained all Windows-based Systems, including many dedicated servers hosted with RackSpace, and internal development servers. Reconfigured and consolidated outdated and unneeded equipment, saving the company $36-50k annually while improving system-wide performance, reliability, and availability.
• Managed DNS, firewalls, security and network connections.
• Performed ongoing systems analysis to identify bottlenecks in processes, such as tuning the Microsoft SQL queries and optimizing long-running ColdFusion templates.

Project Manager

Freedom Interactive

Privately Held; 1001-5000 employees; Media Production industry

February 2007January 2008 (1 year) Irvine, CA

• Contributed to the creation of a social networking website designed to be an online meeting place for Orange County's 275,000 high school students.
• Facilitated months of requirements gathering meetings and authored the project documentation.
• Created the technical structure of the system, including the database structure.
• Directly managed a team of four dedicated web developers, including daily prioritizations of tasks.
• Was involved in the actual programming of the website itself utilizing PHP and MySQL in a multi-tiered, version-controlled development environment.
• Regularly communicated internally with about 40 people involved in the project and externally with 3rd party technology partners such as: Google, Amazon Associates, Pluck, Brightcove, and Zvents.
• Wrote specifications and developed a project plans to centralize the company's content management systems across multiple web properties. In doing so, reduced significant costs associated with maintaining multiple websites.

Project Manager

Specific Media

Privately Held; 501-1000 employees; Internet industry

December 2005January 2007 (1 year 2 months) Irvine, CA

• Oversaw the development of new products for the company throughout the entire life cycle from strategic planning to managing implementation.
• Led the production of many opt-in lead generation web portals.
• Regularly translated marketing requirements into technical documentation and acted as the main contact between a small team of web developers, graphics artists, and senior management of the company.
• Developed and maintained the company's project tracking system, in use by 100 employees.
• Was also personally involved in the development process as well, helping out with graphics, PHP programming, MySQL database design, project management, and all other logistics as needed.
• Was successful in promoting the company through search engine optimization efforts and search engine marketing efforts that have resulted in the company's various websites consistently being ranked in the first page of search results for nearly all relevant keywords on all major search engines.

Skills & Expertise

  1. ColdFusion
  2. CSS
  3. HTML
  4. JavaScript
  5. PHP
  6. RSS
  7. XML
  8. Microsoft Office
  9. Microsoft Access
  10. Microsoft SQL
  11. Microsoft Servers
  12. MySQL
  13. Oracle
  14. Database Administration
  15. Database Design
  16. Microsoft Project
  17. Microsoft Visio
  18. Microsoft SharePoint
  19. Microsoft Exchange
  20. Wordpress
  21. Mind Mapping
  22. Brainstorming
  23. Requirements Gathering
  24. Project Planning
  25. Web Project Management
  26. Google Analytics
  27. SEO
  28. CMS
  29. Website Development
  30. Email Marketing
  31. SQL
  32. Web Development
  33. Drupal
  34. Software Development
  35. Web 2.0
  36. E-commerce
  37. Application Development
  38. Business Analysis
  39. Web Analytics
  40. Salesforce.com
  41. Software Project Management
  42. XHTML
  43. Dreamweaver
  44. LAMP
  45. Requirements Analysis
  46. Databases
  47. HTML5
  48. SDLC
  49. Linux
  50. Railo

Publications

Languages

  • English

    (Native or bilingual proficiency)

Education

Orange Coast College

Psychology and Business

20132014

Orange Coast College

Psychology, Marketing, Business Management, Accounting, Photography

19932000

Courses

  • Psychology and Business

    Orange Coast College

    • POSITIVE PSYCHOLOGY (PSYC A200)
    • INTRO TO ENTREPRENEURSHIP (BUS A240)
  • Psychology, Marketing, Business Management, Accounting, Photography

    Orange Coast College

    • PRINCIPLES OF ACCOUNTING (ACCT A101)
    • PRINCIPLES/MANAGERIAL ACCOUNTING (ACCT A102)
    • INTERMEDIATE ACCOUNTING (ACCT A211)
    • MICROCOMPUTER ACCOUNTING (ACCT A110)
    • COST ACCOUNTING (ACCT 210)
    • APPLIED MANAGEMENT (MGMT A100)
    • BUSINESS LAW (ACCT A110)
    • HUMAN RELATIONS AND SUPERVISION (MGMT A115)
    • APPLIED COMMUNICATIONS (MGMT A239)
    • BUSINESS ENGLISH (BUS A138)
    • INTRO TO MARKETING (MKTG A100)
    • INTRO TO PSYCHOLOGY (PSYC A100)
    • PRINCIPLES OF HUMAN SEXUAL BEHAVIOR (SOC A165)
    • INTRODUCTORY SOCIOLOGY (SOC A180)
    • INTRO INFO SYS/APPLICATIONS (CIS A100)
    • INTRO ABNORMAL PSYCHOLOGY (PSYC A158)
    • INTRO SOCIAL PSYCHOLOGY (PSYC A260)
    • PSYCHOLOGY OF WOMEN (PSYC A105)
    • PSYCHOLOGY OF PERSONALITY (PSYC A220)
    • ELEMENTARY PHYSIOLOGICAL PSYCHIATRIY (PSYC A250)
    • INTERPERSONAL COMMUNICATIONS (SPCM A100)
    • PSYCHOLOGY OF ADJUSTMENT (PSYC A110)
    • NONVERBAL BEHAVIOR (SOC A105)
    • BASIC PHOTOGRAPHY (PHOT A120)
    • MODERN PRINT MAKING (PHOT A281)
    • PORTRAITURE (PHOT A153)
    • BEHAVIOR MODIFICATION / ASSERTION (PSYC A215)
    • PERSONAL EXPRESSION (PHOT A122)
    • INTRO TO COLOR PHOTO (PHOT A155)

Projects

  • ClikToCall

    • February 2011 to March 2013
    Team Members: Mark Warrick

    I created this website after months of market research and competitive analysis, database planning, system architecture and integration with other systems.

  • MessageBroadcast

    • February 2011 to March 2013
    Team Members: Mark Warrick

    Converted the company's static website to the WordPress platform, enabling all levels of employees and outside contractors the ability to maintain the content of the website.

  • Marshall Reddick Real Estate Network

    • July 2010 to January 2011
    Team Members: Mark Warrick

    I designed the Marshall Reddick Real Estate Network website utilizing the ColdFusion-based MuraCMS content management platform. Much like WordPress, this platform enables non-programmers to maintain the entire website, including the page content, the calendar and blog posts.

  • e-Recycling of California

    • January 2013 to February 2013
    Team Members: Mark Warrick

    For this project, I was given a layered Photoshop file, some Adobe Illustrator files, and screen shots to convert into a WordPress theme.

  • 510kDecisions.com

    • January 2013 to Present
    Team Members: Mark Warrick

    510kdecisions.com is a directory of FDA-submitted applications and decisions for device marketing approval written with ColdFusion and MSSQL. It contains data going back to 1976. It features far more advanced cross linking of products, companies and applicants than available with government resources.

  • XEN MTB

    • January 2014 to Present
    Team Members: Mark Warrick

    XEN MTB showcases the great wilderness around Southern California where I lead private, guided mountain biking tours.

Additional Information

Websites:
Interests:

mountain biking, photography, computers, outdoors