The flowchart below describes the process of requesting a demo / evaluation unit from company inventory. Sales representatives fill out a web form requesting a specific demo unit. The request goes through an approval step. If approved and available, then the unit is prepared for shipping / will call. The stock departments are DC (new inventory), RMA (open inventory) and IQC (items in the test department). QA is within IQC.
The following business rules apply:
- It is preferred that demo units be pulled from from open (RMA or IQC) stock.
- If the request was approved to come from new stock (DC), that is OK.
- If a new item was requested, but it is not available, then the item will be pulled from open stock.
- All units go through the QA for testing. Only good units can be released for shipment or will call pick up.
